"Our 20+ year old HVAC condo unit broke and we needed an immediate replacement. I searched the manufacturer and found that Authority Mechanical serviced our unit.
I called and made an appointment with Pat. He came out the next day and assessed our unit. As we feared, it could not be repaired because of age and corrosion. But Pat contacted his supplier and he was able to install a brand new unit in 3 days time.
He and Joe did an exceptional job, especially in taking out the old one and bringing in the new one to our 3rd floor unit, which DOESN'T have an elevator. They brought it up three stories, "old school", by carrying up and navigating a a circuitous stairwell with 4 landings. And they, they had the new unit installed in about 4 hours.
Pat even rehung the door and put back the door stops that needed to be removed in order to get the old unit out, and the new unit in, in the same tiny mechanical room. He even made a recommendation how to balance our supply and return air registers.
A few days later our old thermostat went out and we, again, called Authority Mechanical to check it out. They came out the next day and saw their was an electrical issue. Joe replaced the old thermostat with a news state-of-the-art thermostat by the same manufacturer in about 1 hour. He also said how to operate it, and it is "easy-breezy" to do so.
Our mistake was not having the thermostat replaced when the new HVAC unit was, first, installed.
A few days after the new thermostat was installed, the temperatures dropped. And we have not had any problems with it. The unit comes on when it is supposed to, and shuts off when it is supposed to.
When we go out, we drop the temperature a few degrees, and the unit adjusts "not to call for" heat. When we return, we "up" the temperature to what we have it at, and the unit "kicks" on within less than 30 seconds and stays on until it reaches the called-for temperature.
Our condo unit has been heating very nicely, and I would NOT hesitate to recommend Authority Mechanical for a new install or a repair. Their knowledge is outstanding. Their workmanship "great". And they left our condo unit clean. A simple "vacuum" by us, and we were good.
Thank you Pat and Joe for doing an exceptional job on a very "short" notice. You, guys, know your "stuff"!
God Bless!
Ed and Dawn (Niles, IL) "
E . F from Niles, IL on December 21st, 2022
E . F from Niles, IL on December 21st, 2022
( / 5)
"Authority Mechanical is the absolute best. Very professional and trustworthy. Always looking out for the customers best interest. Joe is awesome. "
C . P from Palatine, IL on June 30th, 2022
C . P from Palatine, IL on June 30th, 2022
( / 5)
"During the latest heat wave, my AC went out while I was on a business trip on the west coast. I called and Brian set up an emergency visit for the morning after I arrived home and could not have been nicer. Then Joe came out and was a breath of fresh air—so polite, respectful, and engaging. He clearly loves his job and was very informative. He even drilled a screw in my porch step to keep my daughter and I safe. I’ve now signed up for annual AC/Boiler maintenance and couldn’t give this company enough stars. My AC has never worked better."
J . S from River Forest, IL on June 18th, 2022
J . S from River Forest, IL on June 18th, 2022
( / 5)
"HIGHLY RECOMMEND! Great communication - Fair pricing - willing to listen to your concerns and offer repair options.
HONEST PEOPLE - HONEST COMPANY! You won’t be disappointed. "
C . F from Schaumburg, IL on May 31st, 2022
C . F from Schaumburg, IL on May 31st, 2022
( / 5)
"Had a thermostat that was inoperable- probably from dirt or corrosion , which interfered and prevented an electrical contacter connection internally. They got it working and did not charge us. MANY THANKS !!"
K . M from Elk Grove Village, IL on April 28th, 2022
K . M from Elk Grove Village, IL on April 28th, 2022
( / 5)
"This is an honest and trustworthy business. Brian’s customer service is amazing! I called around for a second opinion and most companies wanted to charge $200 before even talking about the issue, while Brian went above and beyond to help. He didn’t want to steal anyones businesses and was willing to look into prices and reassure me that I had a good deal. I will definitely be using this company in the future! Thank you!"
A . L from Melrose Park, IL on February 16th, 2022
A . L from Melrose Park, IL on February 16th, 2022
( / 5)
"Brian and Joe have been extremely friendly and professional during their visits. I would recommend Authority Mechanical to all my family and friends."
C . S from Franklin Park, IL on October 28th, 2021
C . S from Franklin Park, IL on October 28th, 2021
( / 5)
"Pat and Joe installed my AC system. Very efficient, Very professional, Very entertaining!
A Great experience all the way around!"
A . C from Schaumburg , IL on August 13th, 2021
A . C from Schaumburg , IL on August 13th, 2021
( / 5)
"From my experience, Authority Mechanical is a reliable, and trustworthy company. From being on schedule, to communication, to experience; I will continue to rely on A.M. to provide seasonal maintenance, and advice related to all HVAC matters"
B . S from Schaumburg, IL on May 12th, 2021
B . S from Schaumburg, IL on May 12th, 2021
( / 5)
"I was very pleased with the service and workmanship from this business. Thank you for solving my issues. "
R . P from Elk Grove Village, IL on March 6th, 2021
R . P from Elk Grove Village, IL on March 6th, 2021
( / 5)
